Refund policy

Return & Refund Policy

Thank you for shopping with us! We want you to be satisfied with your purchase, but we understand that sometimes a return is necessary. Please review our policy below:

1. Return Window

You have 14 days from the date of delivery to initiate a return. Items must be postmarked or dropped off with the carrier within this 14-day window to be eligible for a refund.

2. Condition & Photo Requirements

To ensure the integrity of our inventory, all returns must meet the following criteria:

Items must be in their original, unused, and undamaged condition.
Mandatory Photos: To initiate a return, you must provide clear photos of the item(s) showing their current condition. This helps us verify the item's state before it is shipped back.

3. Shipping Costs

The customer is responsible for all return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Restocking Fee

A 35% restocking fee will be deducted from your total refund amount for all accepted returns. This fee covers the cost of processing, inspecting, and re-listing the inventory.

5. Final Sale Items

Items marked as "Final Sale" or purchased from our Featured Final Sale section are not eligible for returns, exchanges, or refunds. Please choose carefully when purchasing these items.